Privacy notice | Habitation Checks Scotland

Last updated: 25/09/2026

Who we are

Habitation Checks Scotland Ltd ("we", "us") is the controller of your personal data. Address: Unit 9, Albyn Industrial Estate, Greendykes Road, Broxburn, EH52 6PQ. Phone: 0330 520 2380. Email: enquiry@habitationcheck.scot.

Some tyre, servicing or MOT work at Unit 9 is carried out by our group company Albyn MOT. Where that happens, that company is responsible for the data for that work, and we tell you at booking.

What we collect

Booking details: your name, phone, email, address, the vehicle (make, model, registration or VIN, habitation details) and the work you want.
Payment details: Stripe processes card payments. We see only the payment status, the amount and the last four digits. We never see or store your full card number.
Customer portal account: your login email, password (stored encrypted) and your booking history.
Job records: inspection results, reports, certificates, notes, and photos and videos of your vehicle taken during the job. These may capture your belongings or number plate. We try not to film people.
Messages: emails, texts and web chat with us.
Phone calls: We do not currently record calls.
Website data: see Cookies below.

Why we use it, and our lawful basis

To take your booking, do the work, take payment, and issue your report and certificate. This is necessary to perform our contract with you.
To keep records of work done, for tax and to handle claims. This is a legal obligation and our legitimate interests.
To contact you about safety issues found on your vehicle. This is our legitimate interests, and your vital interests where there is a serious safety risk.
To tell you when your next check is due. This is our legitimate interests. These messages give the due date and how to book, and nothing else. You can stop them at any time.
Marketing: we only send offers or news if you have opted in. You can opt out at any time using the link in each message or by contacting us.
To protect our business and prevent fraud, for example to show that job evidence is genuine. This is our legitimate interests.

If a garage or trade client booked for you

If a garage or other trade client books work for you, we receive your name, contact and vehicle details from them. We use these to do the job, send your report, contact you about safety and tell you when your next check is due (our legitimate interests). We only send you marketing if you opt in with us. The trade client can also see the report for the job they booked.

Who we share it with

Our service providers process data on our instructions:

Google Workspace (email and files)
IONOS (website hosting)
Stripe (payments)
Twilio (texts and calls)
SimplyBook.me (bookings)

Stripe also acts as an independent controller for fraud prevention and legal compliance. We may also share data with the trade client who booked the job, our group companies for work they carry out, our insurers and professional advisers, and authorities where the law requires it. We never sell your data.

International transfers

Some of these providers may process data outside the UK, for example in the USA or the EU. Where they do, we rely on UK adequacy regulations or approved safeguards such as the UK International Data Transfer Addendum.

How long we keep it

Invoices and payment records: 6 years (tax law).
Reports, certificates, photos and videos: 6 years after the job, so we can deal with any claim.
Customer portal account: while the account is open, then 12 months after closure, unless the job records above must be kept longer.
Next-due reminder details: until you ask us to stop, or 3 years after your last job.
Marketing consent: until you withdraw it.
Call recordings: We do not currently record calls.

Cookies

We only use essential cookies and your browser's local storage, for sign-in and booking (for example, keeping you signed in and remembering your booking details). We do not use analytics or marketing cookies.

Your rights

You have the right to:

see a copy of your data
have it corrected
have it deleted or its use restricted
object to our use based on legitimate interests
object to marketing at any time
data portability
withdraw consent at any time.

Complaints

Please contact us first. You can also complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, 0303 123 1113.

Changes

We will update this notice if our practices change and show the date at the top.